Supplier invoice processing for Australian aged care

Automating supplier invoices, for Australian care providers

Cut hours of invoice processing, and never lose sight of a client budget and your service margin.

Book a demo See how it works
01Hours back each week A full inbox processed in minutes, not hours
02No manual data entry Captured the moment an invoice lands
03Budgets in plain sight Match purchase orders and see what's left before you approve
04Margins on every service Calculated as the bill is processed
05Works with your tools Integrates with your care and finance systems

One invoice, five stations

Every invoice, faster and clearer.

Station 01 · Extracted

Invoice data entry, automated

The moment an invoice lands in your inbox, every detail is extracted automatically, so your team approves instead of typing and saves hours every week.

  • Vendor and invoice details captured automatically
  • Each line item read individually: description, quantity, rate, GST and amount
  • Possible duplicate invoices flagged before you pay
  • No spreadsheets, no re-keying, no chasing
Invoice information
Possible duplicateAuto-filled
VendorCoastline Podiatry
ClientMargaret Hayes
Invoice numberINV-0021352
Invoice date12 Apr 2026
DescriptionQtyRateGSTAmount
Consultation, home visitAllied health and therapy1$118.18$11.82$130.00
Treatment & nail careAllied health and therapy1$63.64$6.36$70.00
Total$200.00

Station 02 · Matched

Agreed services matched, budgets in view

Approve against what was actually agreed, with each client's funding right in front of you.

  • Every invoice matched to its purchase order
  • Each client's Support at Home balance shown as you process
  • Never approve a service that overspends their funding
Budget & PO matchingINV-0021352
Home Support Ongoing$3,420.0041 days left · updated 2 days ago
Home Modifications$1,820.00218 days left · updated 2 days ago
Purchase order · 12 Apr 2026Best match
Consultation, home visit
Qty1
Rate incl GST$130.00
Amount$130.00
Purchase order · 12 Apr 2026
Treatment & nail care
Qty1
Rate incl GST$70.00
Amount$70.00

Station 03 · Priced

Priced right, with margins on every line

Invoice Harbour applies your service rates and works out the service margin on every line and across the whole invoice.

  • Third-party rates read straight from the invoice as your cost
  • Client billed by passthrough, fixed rate, percentage markup or bespoke rule from your service rates
  • Margin worked out on every line and across the whole invoice
Margin breakdownINV-0021352
Total invoice margin
$46.00+29.87%
$154.00 cost, $200.00 billed
Consultation, home visitThird-party rate $104.00 · Service rate $130.00
$26.00 +25.00%
Treatment & nail careThird-party rate $50.00 · Service rate $70.00
$20.00 +40.00%

Station 04 · Coded

Stay compliant on every line

Invoice Harbour assigns the right Support at Home ID to every line item automatically, so your claims are ready to submit to Services Australia.

  • Each line item assigned its Support at Home ID automatically, with no manual coding
  • Correct IDs mean claims are ready to submit and funded
SAH codingAuto-coded
Home Support › Allied health and therapy › PodiatryConsultation, home visit
SERV-0028auto-coded
Home Modifications › Home Adjustments › Home modification productsBathroom grab rail install
SERV-0067auto-coded

Station 05 · Published

Published back to both systems

Once an invoice is approved, Invoice Harbour posts it to your finance system so the supplier can be paid, and to your care platform so case managers see what was billed and spend can be claimed back from Services Australia.

  • Approved bills published to your finance system, ready to pay the supplier
  • Same bill published to your care platform for case manager visibility
  • Spend ready to claim back from Services Australia through your care platform
Finance syncINV-0021352
Published to your finance systemSynced just now
Published to your care platformSynced just now
Coastline PodiatryMargaret Hayes · Accounts payable
$200.00
Bill ACCPAY-1042Published

Why it exists

Aged care providers deserve back-office tools as thoughtful as the care they deliver.

A single source of truth for invoice processing: margin visibility, purchase-order matching, automated SAH coding and transparent client budget tracking, all in one place. And you keep the systems you already trust.

What your team gets back

Cut the hours. Keep the visibility.

01

Hours back each week

A full inbox processed in minutes, not hours.

02

No manual data entry

Captured the moment an invoice lands.

03

Budgets in plain sight

Match purchase orders and see what's left before you approve.

04

Margins on every service

Calculated as the bill is processed, on every line and across the whole invoice.

05

Works with your tools

Integrates with your care and finance systems, so you keep the platforms you already rely on.

Care platformsFinance systemsXeroLookout

Customer stories

Trusted by aged care providers across Australia.

60%

Less headcount involved in invoice processing since implementing Invoice Harbour, in Kate Hansford's words at Perth Care Partners.

Gemma at her desk at Home Care Assistance Newcastle

It has reclaimed my time, given us deeper insights, and allowed us to refocus our energy on supporting our clients.

G
GemmaCompliance & Finance Manager, Home Care Assistance Newcastle

Invoice Harbour has been a game changer for our organisation. It has allowed us to more clearly track client budgets through the use of purchase orders, which was not available with other invoice processing software. The team are extremely proactive and responsive and are constantly building on a fantastic platform. The integration with our other software (Xero and the Lookout) means we have data in real time.

G
Geoff DohertyDirector of Operations, 101 Home Care

As a business owner moving to Support at Home was very stressful. Purchase Orders in Lookout are powerful but very labour intensive. Invoice Harbour took both third-party invoices and Lookout PO's and made everything simple and connected. Massive time saver. The software lets me review the margin on every invoice before it gets processed. I can't imagine making this transition without it.

MarkDirector, Home Care Assistance Newcastle

Since implementing Invoice Harbour, we have reduced headcount involved in invoice processing by 60%. It has made managing and processing Associate Provider services under Support at Home simple and hassle free. The Invoice Harbour team is responsive, helpful and quick to address any queries or requests. Well worth the investment!

K
Kate HansfordDirector, Perth Care Partners
Built for care, from the inside out

Our story

Built for care, from the inside out.

One of our founders, Jeremy Burns, spent years inside the accounting team of a home care provider in Newcastle NSW, where he saw first-hand how much time went into reconciling invoices, chasing approvals and stitching together data from disconnected systems.

As the sector moved toward Support at Home, providers needed something designed for the realities of the new funding model rather than retrofitted from older ones. Jeremy partnered with his brother Lachlan, who joined as co-founder to design and build the platform.

Jeremy BurnsCo-founder
Lachlan BurnsCo-founder
Ageing Australia Associate Member 2026-27Proud Associate Member of Ageing Australia

Book a 20-minute walkthrough

Ready to see it for yourself?

See Invoice Harbour in action with your own care platform, and watch a full inbox of supplier invoices come safely into harbour.

Book a demo Read Gemma's story

Or write to contact@invoiceharbour.com.au